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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirementsmay relate to: | applicable commonwealth, state and territory legislation which affects work such as:workplace safetyenvironmental issuesequal employment opportunityindustrial relationsanti-discrimination and diversityAustralian building codes and regulationsAustralian Communications Authority cabling standards Australian standards and quality assurance requirementsaward and enterprise agreementsevidence collectionfreedom of informationlicensing arrangements and certification requirementsprivacy requirementsrelevant industry codes of practice telecommunicationstrade practices. |
Organisational requirements may relate to: | access and equity policies, principles and practicesbusiness and performance plansclient service standardscode of conduct, code of ethicscommunication and reporting procedurescomplaint and dispute resolution proceduresemergency and evacuation proceduresemployer and employee rights and responsibilities OHS policies, procedures and programsown role, responsibility and authority personal and professional developmentprivacy and confidentiality of informationquality assurance and continuous improvement processes and standardsresource parameters and proceduresroles, functions and responsibilities of security personnelstorage and disposal of information. |
Assignment instructionsmay include: | access to site and specific site requirementsCCTV equipment and system information:features, functions and capabilitiesinstallation proceduresmanufacturer's instructionsservice and maintenance requirementstypewarranties and guaranteesCCTV equipment and system location informationequipment, tools and material requirementspersonal protection clothing and equipment requirementsreporting requirementsspecific client requirementstimeframeswork scheduleswork tasks and procedures. |
Relevant informationmay relate to: | historical performance information operational data site variables:equipment and system usageenvironmental conditionsbuilding structuresclient habits. |
Interpersonal techniques may involve: | active listening being non-judgementalbeing respectful and non-discriminatoryconstructive feedbackcontrol of tone of voice and body languageculturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiateeffective verbal and non-verbal communicationmaintaining professionalismproviding sufficient time for questions and responses reflection and summarisingtwo-way interactionuse of plain Englishuse of positive, confident and cooperative language. |
Interpersonal techniques may involve: | active listening being non-judgementalbeing respectful and non-discriminatoryconstructive feedbackcontrol of tone of voice and body languageculturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiateeffective verbal and non-verbal communicationmaintaining professionalismproviding sufficient time for questions and responses reflection and summarisingtwo-way interactionuse of plain Englishuse of positive, confident and cooperative language. |
Relevant personsmay include: | clientscolleaguesengineers and techniciansequipment and systems manufacturerssecurity consultantssecurity personnelsite managers or project managerssupervisor. |
Faultsmay be: | due to operational misusedue to previous installationelectronicenvironmentalmechanicalproceduralsoftware-related. |
CCTV equipment and systemsmay include: | cable connections monitorscamera brackets including housings camerasmicrophonesprocess equipmentrecording equipment:DVDVCRtapestilldigitalspeakers. |
Tools, equipment and materialsmay include: | cable testing equipmentcircuit board cleanercleaning ragscommunications equipmentcomputer cables and leadscomputers and computer software including back-up diskscrimp toolsdrop sheetfilefixings glass break tester hand toolsladderlens cleanermultimeterpersonal protection equipmentpower toolsroutersspirit level. |
Site access and specific site requirementsmay relate to: | access and egress pointsaccess codes, keys or passesbuilding codes and regulationsheritage requirementsnoise controlobtaining security clearanceOHS requirementstime of access to siteunion requirements. |
Risks and hazardsmay relate to: | chemical hazards eg battery corrosionexposed electrical wiringexposure to:asbestosbuilding debrisdustglass fibrelive powernatural and other gas build-upnoiseverminwatermanual handling non-compliance with building codes and regulations. |
Occupational Health and Safety (OHS) requirementsmay relate to: | emergency proceduresfollowing confined spaces procedures implementation of safety policies and procedures:chemicals, gas and vapourisolation proceduresmonitoring and testing proceduresuse of personal protection equipment and clothingwork clearance proceduresrisk and hazard recognitionsafety trainingworking with electrical wiring and cables working with tools and equipment. |
Personal protection equipmentmay include: | breathing apparatusfire extinguisherfirst aid kitgloveshead protectionhearing protectionknee padsmaskssafety bootssafety glasses.warning signs and tapeswitches hats. |
Systematic fault-findingmethods may involve: | identifying fault in shortest time possibleprogressively isolating faultreviewing all available informationusing a methodical approachusing testing equipmentverifying continued existence of problem. |
Operational data may be found in: | back-up informationcentral monitoring station recordsmaintenance documentationmanufacturer's instructionssoftware recordsvisual inspections. |
Documentationmay include: | CCTV equipment and system faultsfaulty or malfunctioning tools and equipmentlocation of CCTV equipment and system materials usedrecommendations for repairtesting and inspection resultswarranty conditionswork activity reportwritten and electronic reports. |